MRT Breakdown: Jurong East & Queenstown MRT lines

The morning, commuters (at the West) welcome the Friday with yet another MRT train service breakdown, again! This time round, MRT train services along EWL, especially between Jurong East and Queenstown are affected due to reported track fault, again! “No Train Service” information are shown on all TV screens with the stations, including verbal public announcement as well. A commuter staring the TV announcement… At the Jurong East MRT Station (interchange) are jam-packed with lots of unhappy commuters.. Although free bus bridging services are provided, most commuters find it difficult…

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Discrimination Against Handicap by Bus Driver?

A wheelchair-bound complainant posted her unhappiness on Facebook, in regards to her ride on a 858 SMRT public bus recently. According to her, the said bus driver, when lowering the wheelchair ramp kept questioning her why she never take the 911 bus before his bus arrived.. as both buses are heading the same directions too. Due to that, the complainant felt humiliated by the substandard treatment by the said bus driver, and even wrote to local newspaper and media agency, including SMRT as well.. Below is the content of the…

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