Founder Bak Kut Teh’s Plead Backfired?

Founder Bak Kut Teh Cafeteria 发起人肉骨茶餐馆, a Bak Kut Teh restaurant in Singapore which claimed to operate more than 42 years, recently posted a plead in their official Facebook page, seeking help to support them during this COVID19 period, as their sales are affected drastically.. Bak Kut Teh is a pork rib dish cooked in flavory broth popularly served mainly in Malaysia and Singapore. Hi everyone, this is Nigel here. Founder Bak Kut Teh will be shutting down if the situation doesn’t get better in the… Posted by Founder Bak…

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Bad PR By Singapore Japanese Restaurant?

A diner recently posted his bad experience with a case of Salmonella, and had suspected contracting it from a Japanese restaurant in Singapore. Even though a complaint was reported to SFA – Singapore Food Agency, and a sample was taken from the said Japanese restaurant, nothing unusual was detected, other than an unregistered food handler was found at the unit. Based on the latest updates by reliable source, the unit was found to be “satisfactory” standard in the food preparation process etc. However what seems not really appropriate is the…

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Miserable Portion Delivered from Popular Restaurant Selling Chicken Rice?

A Facebook user had posted her unhappiness for the miserable portion packed by a popular restaurant selling chicken rice in Singapore. According to her post, she had ordered several times via local delivery service, and experienced inconsistency in their food preparation standard, which is disappointing. Below is the actual Facebook post she posted: . The original Facebook post text extract is here: Taste wise for the chicken rice is 10/10. However, the portion is VERY disappointing!! The portion given is like a meal for a 3 year old! This is…

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Fight Over Hair Found in Bubble Tea?

What started off as a complaint against one bubble tea establishment in Singapore in Facebook, ended up in a childish fight between some Facebook users.. A Facebook user posted a complaint where she found two strands of hair inside her bubble tea bought from a local popular bubble tea shop, which she had tag the said Company in her post.. However, an unknown Facebook user started criticizing the complainant and accused her of trying to get some benefits and wants to be an attention-seeker! Another unknown Facebook user ( believed to…

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Downgrading of Food Caterer “Delizio Catering” at 5 Burn Road $03-01, due to Food Poisoning Incident

18 persons were reported having gastroenteritis symptoms after consuming food provided by “Delizio Catering” located at 5 Burn Road, #03-01, Tee Yih Jia Food Building, Singapore 369972 on 12 December 2018. Following investigations, the Singapore Food Agency (SFA) has adjusted the food caterer’s food hygiene grade to “C” with effect from 3 June 2019, to be reviewed in 12 months, and will keep the premises under surveillance meanwhile.  Source: SFA – Singapore Food Agency It is notably to know that between July and November last year, four food caterers and…

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Water Added to Tiger Beer at Wedding (Malaysia)

OVERSEAS COMPLAINT An angry host of a wedding buffet at Ipoh, Malaysia posted a Facebook complaint in which he engaged a local “Tiger Beer” distributor to supply beer for the wedding.. However, the distributor’s staff that mends the beer counter was caught drinking from the beer bottles, and subsequently pour water into the “opened” bottles instead! Complainant felt cheated and may take up legal action against the distributor, despite being compensated through some discount off the total bill. Here is the original Facebook post: . Below the text extract of…

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A member of Complaint Singapore Facebook group posted a complaint about his experience in “Geylang Bazaar” – likely to be Geylang Serai Ramadan Bazaar 2019 (3 May – 5 June). In this post, he mentioned that some inconsiderate diners (believed to be non-Muslim) are occupying or reserving tables and seats, which makes it difficult for Muslims to find a vacant table to break their fast at the “Iftar – timing for breaking fast“. He felt that non-Muslim diners should be more thoughtful, especially during this festive month period.. However, lots…

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Durian Seller Cheats in HDB Estates!

Someone posted a complaint on Facebook, whereby a few unknown durian sellers came by complainant’s HDB unit and tried to sell them some durians.. Upon agreeing on the price of S$15 per durian, the sellers then opened some durians in front of complainant’s wife, however subsequently, the seller suddenly took out a weighing scale and claimed the durians are actually S$15 per KG instead, and even accused complainant’s wife of mishearing them, and demand payment! Angered, complainant’s wife refused to pay and called complainant over the phone. Complainant then called…

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Failed PR by Local Restaurateur?

An anonymous complainant forwarded us a complaint against a particular local restaurant in Singapore. Based on the Facebook complaint forwarded to us, it seems there was a lapse in their customer service, as complainant claimed the service staffs were unprofessional when handling their dogs, even thought the said restaurant is supposed to be “dog-friendly”… At first, the complaint seems like a typical one-sided customer complaint/feedback, but what is very surprising is the manner how the said restaurateur posted in the official Facebook account subsequently.. . Below is the original complaint…

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Boy Fell And Injured Head in Singapore Restaurant

An angry father wrote a Facebook post to report a case whereby his son had a fall in a restaurant’s toilet due to its slippery wet floor. Complainant’s son suffered a cut on the back of his head and was bleeding.. When complainant reported the incident to the staff of the said Singapore Indian Restaurant along North Bridge Road, the staff rebuked complainant saying the floor is wet, so his son should have hold on to complainant to prevent from falling.. Complainant had since sent his son to hospital, and…

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