Rotten Bun Bought From Tiong Bahru Jian Bo Shui Kueh

A member of our “COMPLAINT SINGAPORE” Facebook group, who wish to stay anonymous, sent us some photographs showing that the steamed bun ( “pau” or “蒸包“ ) she purchased from a “Jian Bo” outlet located at the coffeeshop of Block 444 Pasir Ris Drive 6, #01-102, Singapore 510444. According to the complainant, on 18th June 2021 at about 11.30am, she purchased a big steamed pork bun ( “猪肉大包” ) from the said outlet. As soon as she reached home, and gave her child a bite at the bun, there was…

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Moudly Noodles Found From “Beauty In The Pot”

An anonymous member of our “COMPLAINT SINGAPORE” Facebook group sent us some photographs to show that the noodles (La Mian – 拉面) ordered from “Beauty in the Pot – 美滋锅” were mouldy. The item was purchased from their outlet at “KINEX” located at 11 Tanjong Katong Road, #03-38, Singapore 437157, on 4 June 2021 and delivered around evening time. The member then immediately feedback to them via both their official email address and Facebook messenger, however, they were left unanswered after many days of waiting. Source: KT (*identity is masked for…

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Woman Found Unknown Item After Finishing A Cup Of Milk Tea!

*UPDATE: Reply from “I Love Taimei 我愛台妹” at Punggol Waterway Point on 10 June 2021: Hi C.T. With reference to our teleconversation today, thank you for your time and please accept our sincere apology for the unpleasant experience you had encountered on 17 May 2021 in your drink and that it was a blue pea flower that was unintentionally slipped from the filtering process. As explained, we have since immediately highlight the issue to all our team crew with more mindful when preparing drink. We also apologise for the delay…

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Grab Express Rider Creates Mess For Home Delivery!

An anonymous member of our “COMPLAINT SINGAPORE” Facebook group, sent us a complaint about a bad delivery experience by a delivery rider from Grab Express. According to the complaint, the member operates a small baking business and had engaged Grab Express delivery service to deliver some tarts to a client. After collecting the tarts on 26 May 2021, and while delivering, the delivery rider sent a massage to the complainant and informed “that’s something off” with the tarts he was delivering. At the end, the order was cancelled, and an official…

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Coffeeshop Encroaching Common Walkway By Placing Tables & Chairs

An anonymous member of our “COMPLAINT SINGAPORE” Facebook group had sent us some photographs showing a coffeeshop at Blk 121 Hougang Ave 1, encroaching the public walkways nearby the coffeeshop vicinity. Source: P.I.S. (*Note: Name is masked for privacy concern) Based on the photographs provided, the said errant coffeeshop operator had placed many tables and chairs along the common walkway below the HDB block, and allow its customers to dine there. Under SCDF and HDB regulations, it is against the law to place tables or chairs, or any form of…

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Same Quantity of Hash Browns For Different Sizes From Fast Food Joint?

An anonymous member of “COMPLAINT SINGAPORE” sent us a complaint with a photograph to show that the portion is the same for different sizes of hash browns ordered from a fast food restaurant located at Woodlands Community Centre, 1 Woodlands Street 81, #01-01 on 3 April 2021 at 10.25am. Source: ZZ (*Note: identity is masked for privacy concern) In the photograph provided, the anonymous member had taken the effort to pour out both orders of “Small” and “Medium” size of hash browns from the said fast food restaurant. After counting…

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Woman Found Fingernail In Nasi Lemak!

A member of our “COMPLAINT SINGAPORE” Facebook group posted a bad experience she had today – 17 March 2021, from ordering nasi lemak from a food operator in Singapore, and the order was delivered by a well-known delivery service in Singapore. *Note: All identities are masked for privacy concerns. In her post, which had since being removed by her, the said member wrote: “The most disgusting thing ever. Finger nail inside food and yer the reply is ridiculous.” It seems that she has been communicating with customer service from the…

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Man Found A Piece Of Plastic Inside A Cheeseburger From McDonald’s!

A member of our “COMPLAINT SINGAPORE” Facebook group who would like to stay anonymous, sent us a video and some images showing that he found a piece of plastic inside a cheeseburger ordered from McDonald’s at Jurong Green Community Club, along Jurong West Ave 1. Source: MF (*named is masked for privacy concern) The mentioned cheeseburger was purchased on 10 March 2021 at 9.15pm. In the video provided, it was observed that the mentioned piece of plastic is of a considerable size, and if it was consumed accidentally, may result…

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Coffeeshop Staff Caught Washing Floor Mop at Washing Basin!

An online user posted a Facebook complaint about Blk 682 Hougang St 61 Broadway Coffeeshop, where she spotted one female staff washing the floor mop inside a washing basin area. The user claimed the washing basin is the same common basin that was used for washing hands and other utensils (such as drinking cups and glasses) for serving to customers. According to the user’s post, she approached and questioned the said staff, but but her reply was: “This was our common practice, we do this everyday. We wash our floor…

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Dead Grasshopper Found in Vegetable Rice!

An anonymous member of “Complaint Singapore” reported to us an incident which happened on 1 October 2020 at Cathay Cineleisure (Cineleisure Orchard) at 8 Grange Road, at a “Mixed Vegetable Rice” stall within the mall. According to the complainant, after ordering some food from the said food stall, she found a dead grasshopper inside the cooked vegetable that she was eating.. Complainant then approached the stall to report the incident to the stall manager, and questioned them for their food hygiene practices, however, rather than apologizing, the manager got so…

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