Downgrading of Food Caterer “Delizio Catering” at 5 Burn Road $03-01, due to Food Poisoning Incident

18 persons were reported having gastroenteritis symptoms after consuming food provided by “Delizio Catering” located at 5 Burn Road, #03-01, Tee Yih Jia Food Building, Singapore 369972 on 12 December 2018. Following investigations, the Singapore Food Agency (SFA) has adjusted the food caterer’s food hygiene grade to “C” with effect from 3 June 2019, to be reviewed in 12 months, and will keep the premises under surveillance meanwhile.  Source: SFA – Singapore Food Agency It is notably to know that between July and November last year, four food caterers and…

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Water Added to Tiger Beer at Wedding (Malaysia)

OVERSEAS COMPLAINT An angry host of a wedding buffet at Ipoh, Malaysia posted a Facebook complaint in which he engaged a local “Tiger Beer” distributor to supply beer for the wedding.. However, the distributor’s staff that mends the beer counter was caught drinking from the beer bottles, and subsequently pour water into the “opened” bottles instead! Complainant felt cheated and may take up legal action against the distributor, despite being compensated through some discount off the total bill. Here is the original Facebook post: . Below the text extract of…

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A member of Complaint Singapore Facebook group posted a complaint about his experience in “Geylang Bazaar” – likely to be Geylang Serai Ramadan Bazaar 2019 (3 May – 5 June). In this post, he mentioned that some inconsiderate diners (believed to be non-Muslim) are occupying or reserving tables and seats, which makes it difficult for Muslims to find a vacant table to break their fast at the “Iftar – timing for breaking fast“. He felt that non-Muslim diners should be more thoughtful, especially during this festive month period.. However, lots…

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Durian Seller Cheats in HDB Estates!

Someone posted a complaint on Facebook, whereby a few unknown durian sellers came by complainant’s HDB unit and tried to sell them some durians.. Upon agreeing on the price of S$15 per durian, the sellers then opened some durians in front of complainant’s wife, however subsequently, the seller suddenly took out a weighing scale and claimed the durians are actually S$15 per KG instead, and even accused complainant’s wife of mishearing them, and demand payment! Angered, complainant’s wife refused to pay and called complainant over the phone. Complainant then called…

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Failed PR by Local Restaurateur?

An anonymous complainant forwarded us a complaint against a particular local restaurant in Singapore. Based on the Facebook complaint forwarded to us, it seems there was a lapse in their customer service, as complainant claimed the service staffs were unprofessional when handling their dogs, even thought the said restaurant is supposed to be “dog-friendly”… At first, the complaint seems like a typical one-sided customer complaint/feedback, but what is very surprising is the manner how the said restaurateur posted in the official Facebook account subsequently.. . Below is the original complaint…

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Boy Fell And Injured Head in Singapore Restaurant

An angry father wrote a Facebook post to report a case whereby his son had a fall in a restaurant’s toilet due to its slippery wet floor. Complainant’s son suffered a cut on the back of his head and was bleeding.. When complainant reported the incident to the staff of the said Singapore Indian Restaurant along North Bridge Road, the staff rebuked complainant saying the floor is wet, so his son should have hold on to complainant to prevent from falling.. Complainant had since sent his son to hospital, and…

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Beware Of Irresponsible Events & Bakery in Singapore

As more Singapore events and bakeries are marketing their businesses online and via social media etc, it is therefore difficult to tell if the said operator is truly what they claimed to be.. Most of them resort to misleading tactics such as posting and paying for fake reviews, buying “Likes” or fake “Followers”, or even paying famous social media influencers to help them advertise their business to mass audiences.. Recently, an Events and Bakery company in Singapore was reported by many of its customers for conducting a scam in cheating…

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Chili’s Singapore Owes Employee CPF & Salary?

An anonymous complainant submitted a complaint against the operator of Chili’s Singapore, which closed down their operations abruptly recently.. In the complaint, the complainant wrote about the said operator still owes their employees outstanding salary and also CPF – Central Provident Fund is a compulsory employment based savings scheme with employers and employees contributing a mandated amount to the Fund. The said business had suddenly came to an abrupt closure overnight without any prior notification or announcement.. To many diners, it came as a big surprise to them, especially those…

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Frank Opinion from a Chef

A chef wrote a post comparing the difference between people who are willing to pay high price for a cup of ice tea from a reputable Coffee & Tea joint in Singapore, but yet complaint about when paying almost the same amount for a plate of nasi padang (steamed rice served with various choices of pre-cooked muslim dishes), which requires more efforts in preparation. The complainant end the post, seeking everyone not to discriminate, and be constructive when complaining, and always show empathy to food operators or hawkers in particular.…

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High Rental for Geylang Serai Hari Raya Bazaar

Recently, the local newspaper reported a news: (*click link for actual article)“Lower rentals and all halal food at Geylang Serai Hari Raya Bazaar this year“ In the article, it reported that for this year’s Geylang Serai Hari Raya Bazaar, certain improvements will be made to lower the rentals and have all halal food stalls.. However, a complainant wrote a post in response to the article saying it’s not entirely true, as he operated a food stall at the bazaar for years.. he then continued to explain how successful bidder sublets…

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