Complaint@F&B – Page 2 – COMPLAINT SINGAPORE

Same Quantity of Hash Browns For Different Sizes From Fast Food Joint?

April 20, 2021April 20, 2021 Complaint Singapore

An anonymous member of “COMPLAINT SINGAPORE” sent us a complaint with a photograph to show that the portion is the same for different sizes of hash browns ordered from a fast food restaurant located at Woodlands Community Centre, 1 Woodlands Street 81, #01-01 on 3 April 2021 at 10.25am. Source: ZZ (*Note: identity is masked for privacy concern) In the photograph provided, the anonymous member had taken the effort to pour out both orders of “Small” and “Medium” size of hash browns from the said fast food restaurant. After counting…

Woman Found Fingernail In Nasi Lemak!

March 17, 2021March 17, 2021 Complaint Singapore

A member of our “COMPLAINT SINGAPORE” Facebook group posted a bad experience she had today – 17 March 2021, from ordering nasi lemak from a food operator in Singapore, and the order was delivered by a well-known delivery service in Singapore. *Note: All identities are masked for privacy concerns. In her post, which had since being removed by her, the said member wrote: “The most disgusting thing ever. Finger nail inside food and yer the reply is ridiculous.” It seems that she has been communicating with customer service from the…

Man Found A Piece Of Plastic Inside A Cheeseburger From McDonald’s!

March 11, 2021March 17, 2021 Complaint Singapore

A member of our “COMPLAINT SINGAPORE” Facebook group who would like to stay anonymous, sent us a video and some images showing that he found a piece of plastic inside a cheeseburger ordered from McDonald’s at Jurong Green Community Club, along Jurong West Ave 1. Source: MF (*named is masked for privacy concern) The mentioned cheeseburger was purchased on 10 March 2021 at 9.15pm. In the video provided, it was observed that the mentioned piece of plastic is of a considerable size, and if it was consumed accidentally, may result…

Coffeeshop Staff Caught Washing Floor Mop at Washing Basin!

October 18, 2020October 18, 2020 Complaint Singapore

An online user posted a Facebook complaint about Blk 682 Hougang St 61 Broadway Coffeeshop, where she spotted one female staff washing the floor mop inside a washing basin area. The user claimed the washing basin is the same common basin that was used for washing hands and other utensils (such as drinking cups and glasses) for serving to customers. According to the user’s post, she approached and questioned the said staff, but but her reply was: “This was our common practice, we do this everyday. We wash our floor…

Dead Grasshopper Found in Vegetable Rice!

October 1, 2020October 1, 2020 Complaint Singapore

An anonymous member of “Complaint Singapore” reported to us an incident which happened on 1 October 2020 at Cathay Cineleisure (Cineleisure Orchard) at 8 Grange Road, at a “Mixed Vegetable Rice” stall within the mall. According to the complainant, after ordering some food from the said food stall, she found a dead grasshopper inside the cooked vegetable that she was eating.. Complainant then approached the stall to report the incident to the stall manager, and questioned them for their food hygiene practices, however, rather than apologizing, the manager got so…

Founder Bak Kut Teh’s Plead Backfired?

July 16, 2020July 16, 2020 Complaint Singapore

Founder Bak Kut Teh Cafeteria 发起人肉骨茶餐馆, a Bak Kut Teh restaurant in Singapore which claimed to operate more than 42 years, recently posted a plead in their official Facebook page, seeking help to support them during this COVID19 period, as their sales are affected drastically.. Bak Kut Teh is a pork rib dish cooked in flavory broth popularly served mainly in Malaysia and Singapore. Hi everyone, this is Nigel here. Founder Bak Kut Teh will be shutting down if the situation doesn’t get better in the… Posted by Founder Bak…

Bad PR By Singapore Japanese Restaurant?

December 27, 2019December 27, 2019 Complaint Singapore

A diner recently posted his bad experience with a case of Salmonella, and had suspected contracting it from a Japanese restaurant in Singapore. Even though a complaint was reported to SFA – Singapore Food Agency, and a sample was taken from the said Japanese restaurant, nothing unusual was detected, other than an unregistered food handler was found at the unit. Based on the latest updates by reliable source, the unit was found to be “satisfactory” standard in the food preparation process etc. However what seems not really appropriate is the…

Miserable Portion Delivered from Popular Restaurant Selling Chicken Rice?

August 15, 2019August 15, 2019 Complaint Singapore

A Facebook user had posted her unhappiness for the miserable portion packed by a popular restaurant selling chicken rice in Singapore. According to her post, she had ordered several times via local delivery service, and experienced inconsistency in their food preparation standard, which is disappointing. Below is the actual Facebook post she posted: . The original Facebook post text extract is here: Taste wise for the chicken rice is 10/10. However, the portion is VERY disappointing!! The portion given is like a meal for a 3 year old! This is…

Fight Over Hair Found in Bubble Tea?

June 6, 2019June 6, 2019 Complaint Singapore

What started off as a complaint against one bubble tea establishment in Singapore in Facebook, ended up in a childish fight between some Facebook users.. A Facebook user posted a complaint where she found two strands of hair inside her bubble tea bought from a local popular bubble tea shop, which she had tag the said Company in her post.. However, an unknown Facebook user started criticizing the complainant and accused her of trying to get some benefits and wants to be an attention-seeker! Another unknown Facebook user ( believed to…

Downgrading of Food Caterer “Delizio Catering” at 5 Burn Road $03-01, due to Food Poisoning Incident

June 4, 2019June 4, 2019 Complaint Singapore

18 persons were reported having gastroenteritis symptoms after consuming food provided by “Delizio Catering” located at 5 Burn Road, #03-01, Tee Yih Jia Food Building, Singapore 369972 on 12 December 2018. Following investigations, the Singapore Food Agency (SFA) has adjusted the food caterer’s food hygiene grade to “C” with effect from 3 June 2019, to be reviewed in 12 months, and will keep the premises under surveillance meanwhile. Source: SFA – Singapore Food Agency It is notably to know that between July and November last year, four food caterers and…