An anonymous member of our “COMPLAINT SINGAPORE” Facebook group, sent us a complaint about a bad delivery experience by a delivery rider from Grab Express. According to the complaint, the member operates a small baking business and had engaged Grab Express delivery service to deliver some tarts to a client. After collecting the tarts on 26 May 2021, and while delivering, the delivery rider sent a massage to the complainant and informed “that’s something off” with the tarts he was delivering. At the end, the order was cancelled, and an official…
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