Rude Customer Service from Singapore Bank?

An angry complainant submitted a post in Complaint Singapore Facebook group. In the post, she wrote about her unpleasant visit to a local bank in Singapore, whereby she was rudely “referred” to call the bank’s hotline, when she just wanted to clarify some doubts with the said customer service personnel. Below is the original Facebook screenshot: The Facebook original post is here in text: Today I went to UOB branch at Taiseng to enquire about an application form for my company. I am quite aghast by the service attitude of…

Read More

Poor Customer Service at Foreign Embassy Based in Singapore?

A member of our Facebook Group – Complaint Singapore posted his unhappiness in regards to a particular foreign embassy based in Singapore. According to him, not only the customer service rendered was utterly poor, the counter staff was rude and even shouted at him when he posed some questions. According to the review rating on Google on the said embassy, it got an overall rating of 2.1 only, out of 63 reviews online. A quick view on some of the online reviews submitted revealed lots of serious service lapses by…

Read More