Rude Customer Service from Singapore Bank?

An angry complainant submitted a post in Complaint Singapore Facebook group. In the post, she wrote about her unpleasant visit to a local bank in Singapore, whereby she was rudely “referred” to call the bank’s hotline, when she just wanted to clarify some doubts with the said customer service personnel. Below is the original Facebook screenshot: The Facebook original post is here in text: Today I went to UOB branch at Taiseng to enquire about an application form for my company. I am quite aghast by the service attitude of…

Read More

Fraud SMS Camouflage As Your Bank’s Mobile Number ?

An anonymous complaint was posted online about someone receiving a fraud SMS from her Singapore bank’s mobile number (or SMS name), informing her that her account is blocked and requires her to click a link and follow the instruction received. Due to that, an amount of S$4000 was transferred to an unknown bank account in Singapore, as claimed by the complainant. The case is currently under investigation by the local bank. Based on the screen shots provided, previous verified transactions with the said bank is clearly visible, which means the…

Read More