Unreasonable Grab Rider?

A female rider complained about her bad experience with a Grab driver today. In the post, she explained that somehow the pickup location set in the app was incorrect, and she was unable to change the location. Upon the Grab car’s arrival, the driver told the rider to pay additional S$5. According to the rider, the said Grab driver was rude and even threatened her.. . . The original text extract of the post is here for easy reading: Took this private car this morning as I need to rush…

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Unreasonable Grab Driver?

A member of Complaint Singapore Facebook group posted this complaint in regards to a rude Grab driver who reprimanded her for being late (within the 5 minutes grace period), despite her apologizing several times when boarded the Grab car. She then shared how the said Grab driver almost hit a e-scooter rider as he failed to slow down his vehicle.. Below is her actual Facebook post sharing the bad experience: . Below is the original post in Complaint Singapore Facebook Group: First, I have to apologise that it is my…

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Who Is At Fault Here, Grab Driver or Passenger?

A Grab customer posted her unpleasant experience with a JustGrab driver recently. In the nasty post, she claimed that she waited for 24 minutes for the Grab car to arrive, according to her, the driver is only 1km away from her location.. After she boarded the Grab car, she blasted her unhappiness to the said driver and there were some exchange of “harsh words” between both parties. Subsequently, the driver drove back to the lobby of the pickup location, and drop off the passenger, and uttered some vulgarity before leaving,…

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