Tag: Restaurant

Failed PR by Local Restaurateur?

Complaint Singapore

An anonymous complainant forwarded us a complaint against a particular local restaurant in Singapore. Based on the Facebook complaint forwarded to us, it seems there was a lapse in their customer service, as complainant claimed the service staffs were unprofessional when handling their dogs, even thought the said restaurant is supposed to be “dog-friendly”… At first, the complaint seems like a typical one-sided customer complaint/feedback, but what is very surprising is the manner how the said restaurateur posted in the official Facebook account subsequently.. . Below is the original complaint…

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Boy Fell And Injured Head in Singapore Restaurant

Complaint Singapore

An angry father wrote a Facebook post to report a case whereby his son had a fall in a restaurant’s toilet due to its slippery wet floor. Complainant’s son suffered a cut on the back of his head and was bleeding.. When complainant reported the incident to the staff of the said Singapore Indian Restaurant along North Bridge Road, the staff rebuked complainant saying the floor is wet, so his son should have hold on to complainant to prevent from falling.. Complainant had since sent his son to hospital, and…

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