SingPost has done it again.. this time round, they lost complainant’s parcel from Australia..!! An angry Facebook user wrote a lengthy post in which he was unhappy about their poor customer service, when told by SingPost staff that they can only compensate the seller (sender) of the lost parcel, despite the complainant (buyer) already paid for the said parcel.. After appealing to several SingPost departments, the complainant finally got a “One-Time Exception” by one of the staff, but was told that they can only compensate the amount up to S$150…Read More
SingPost Failed Again!
Yet another complaint case against Singpost’s poor service! A lady wrote her unhappiness to SingPost in regards to several failed attempts to delivery a parcel to her house.. According to her complaint post, she wrote that the postman did not even press her doorbell as she was at home during the deliveries.. Here is the original Facebook post: . Below is the FULL text extract for easy reading: LAZINESS OF SINGPOST DELIVERYMAN BECAME CUSTOMER STRESS! SINGPOST, Why is it the fault of your delivery man who didn’t knock on my…Read More
SingPost Does It Again…!
An anonymous Facebook user posted her unhappiness about a SingPost – “Singapore Post” employee. According to her complaint, she wanted to send a parcel to her sister in New Zealand. Inside the parcel are some dried snacks and beauty products. The said SingPost employee then warned her that liquid is now allowed in parcel. Although complainant had informed the said staff several times and even declared that there was no liquid in the said parcel, the SingPost wrote some wordings on the wrapped parcel which offended the complainant.. The original…Read More