We managed to compile a small collections of people eating on various public transport from our ever-popular Facebook Group – Complaint Singapore !! Seems like it’s getting more common for people to eat and drink on our public transports such as buses, MRT and even Taxis + PHVs… According to the website of SMRT, it is an offense to eat or drink in MRT trains or its stations. It is worth mentioning that even drinking plain water is not allowed too, do you know that? According to the website of…
Read MoreDiscrimination Against Handicap by Bus Driver?
A wheelchair-bound complainant posted her unhappiness on Facebook, in regards to her ride on a 858 SMRT public bus recently. According to her, the said bus driver, when lowering the wheelchair ramp kept questioning her why she never take the 911 bus before his bus arrived.. as both buses are heading the same directions too. Due to that, the complainant felt humiliated by the substandard treatment by the said bus driver, and even wrote to local newspaper and media agency, including SMRT as well.. Below is the content of the…
Read MorePoor Customer Service at Foreign Embassy Based in Singapore?
A member of our Facebook Group – Complaint Singapore posted his unhappiness in regards to a particular foreign embassy based in Singapore. According to him, not only the customer service rendered was utterly poor, the counter staff was rude and even shouted at him when he posed some questions. According to the review rating on Google on the said embassy, it got an overall rating of 2.1 only, out of 63 reviews online. A quick view on some of the online reviews submitted revealed lots of serious service lapses by…
Read MoreWho Is At Fault Here, Grab Driver or Passenger?
A Grab customer posted her unpleasant experience with a JustGrab driver recently. In the nasty post, she claimed that she waited for 24 minutes for the Grab car to arrive, according to her, the driver is only 1km away from her location.. After she boarded the Grab car, she blasted her unhappiness to the said driver and there were some exchange of “harsh words” between both parties. Subsequently, the driver drove back to the lobby of the pickup location, and drop off the passenger, and uttered some vulgarity before leaving,…
Read MoreRidiculous Delivery Contract?
Someone wrote a post online to raise awareness about a ridiculous job contract her father was offered (and signed) by a delivery company recently. According to the contract details, there are a lot of unreasonable penalties such as $100 for un-attempted parcel, $250 for lost or missing parcels etc.. However, the said delivery company did not pay the complainant’s father for the jobs done, even when he resigned. The company was subsequently un-contactable.. . The original post is here: Hi friends, if you happen to see this post, PLEASE help…
Read MoreArmy Boy Too Free?
A member of our Facebook group – Complaint Singapore, posted about an army boy having his meal at McDonald’s in Singapore.. According to her, the army boy should be in camp at 10am, and not sitting at the restaurant relaxing etc.. Comments quickly flooded in.. criticizing the member who posted the article.. They commented that the army boy should be left alone to do his stuffs… More negative comments over the post.. Some members were quick to submit their personal post about the said member’s post.. and another.. So will…
Read MoreVague LTA Rules for Fetching Passengers in Taxi?
Recently, a member in our Facebook group – Complaint Singapore, posted about his encounter at RWS taxi stand.. According to him, he waited at the taxi stand queue, and was a family of 4 adults + 1 child, which is disallowed in normal sedan taxi by LTA (Land Transport Authority), as such, he rejected them, but was verbally abused by the family, until he took out his phone to take video. . The original complaint post is here: I want to complain… Yesterday evening at RWS taxi stand. Indian couple…
Read MoreFailed Wedding Photographer!
A newly-web couple posted their bad experience with their wedding photographer and the overall package provided by the Company. Based on the LONG post, there are lots of unprofessional lapses, causing extreme distress to the couple, before and after the wedding.. The couple would like to warn and share their experience with everyone.. Below are several communication screenshots posted: The original LONG post is here: To Family and Friends who attended the wedding celebration of Wei Hao & I: We apologise that we will not be able to share a…
Read MoreFailed Flower Deliveries on Valentine’s Day
An anonymous complainant wrote in to submit a complaint via our webform According to the complaint, a reputable online florist had failed to deliver on time for a lot of flower orders during Valentine’s Day, which is a really big blooper for such a big florist! A lot of angry customers went to the florist’s official Facebook account, and vent their anger by posting comments there.. However, the establishment is quick to response and apologise for the lapses, and even promise a refund by the MD of the Company. The…
Read MoreBeer Without Alcohol?
A popular global beer brand – Heineken, just introduced their latest 0.0% alcohol content beer! Boast to taste good just like a normal lager beer, and with just 69 calories, a great choice for all health conscious (non-alcoholic) drinkers… But wait, if it’s “without” alcohol, why bother to drink? Isn’t there lots of non-alcoholic beverages out there in the market now? . And the best part is, if you were to click on the marketing ad to “Learn More” about the new product, you will be directed to a website,…
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