Category: Complaint@Agency

Double Standard for Town Council?

Complaint Singapore

Someone wrote in Facebook about him being offended by a notice sent by his Town Council, to remove all his plants placed outside his HDB unit.. At the same time, he also noted that his neighbour who had breached multiple regulations, was only given an unofficial reminder to tidy up his area instead. This is the actual Facebook post screenshot: This is the original Facebook post: I’m offended by how our government agencies function these days. I received an official infringement notice to have all my plants outside my unit…

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MRT Breakdown: Jurong East & Queenstown MRT lines

Complaint Singapore

The morning, commuters (at the West) welcome the Friday with yet another MRT train service breakdown, again! This time round, MRT train services along EWL, especially between Jurong East and Queenstown are affected due to reported track fault, again! “No Train Service” information are shown on all TV screens with the stations, including verbal public announcement as well. A commuter staring the TV announcement… At the Jurong East MRT Station (interchange) are jam-packed with lots of unhappy commuters.. Although free bus bridging services are provided, most commuters find it difficult…

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Hidden Secrets in Game Machines

Complaint Singapore

This article is reported by the ICA – Immigration & Checkpoint Authority today. ICA officers conducted checks on a 40-footer container at a warehouse in Tuas on 11 Mar, at about 1.30pm. The container was earlier presented for clearance at the Pasir Panjang Scanning Station, where officers detected anomalies in the scanned images of the consignment declared to contain ten “Game Machines”. The container was sealed for checks at the trader’s premises. During the course of checks, the officers noticed the game machines were locked. This further aroused the officers’…

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Summoned for Head-In Parking?

Complaint Singapore

An online Facebook post shows a car being issued a parking “summon” (Parking Offense Ticket) for parking “HEAD-IN” in a Singapore public carpark lot. According to the Parking Offense Details, it indicated the offense is “Parking Against Traffic Flow“. . The said Parking Offense Ticket also indicated a fine of S$50 to be payable by 19 March 2019. . Upon close examination, we discovered the said car was parking slightly out of the designated lot marking, which may cause some form of obstruction to other road users. . It seems…

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Fit Singaporeans Rejected To Sign-On As Regular in SAF

Complaint Singapore

A member of Complaint Singapore Facebook group posted this complaint in regards to a rejection by SAF – “Singapore Armed Forces” (MINDEF – Ministry of Defense) for his application to sign-on as SAF regular army personnel, despite of him being physically fit. According to the complainant, he was unable to find any decent job in Singapore, as he only have a GCE “N” level education certificate and a Class 3 driving license. He also claimed he was fired from a driver job because the employer prefers a foreigner with higher…

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Exotic Taste in Singapore?

Complainant

An anonymous complaint came in via our Anonymous Complaint Submission form. According to the complainant, she received a What’sapp message with an image showing an unknown man using fishing equipments to fish something unknown. According to her comment, she suspected the man is “fishing for” live tortoise to kill and eat at home. The original comment as follow: So another shocking piece of news was sent to my Whatsapp just moments ago. Shocking enough for me to sit my ass down to type it out. The picture showed an alleged…

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Resolving Financial Dispute or Claim in Singapore

Complaint Singapore

Having a financial dispute such as claims, refunds or even overdue personal debts can be a nightmare to most people, especially when the claimer is under private capacity, with limited time and money to go through lengthy and expensive legal processes in Court. So what are the alternative resolution available for commoners? Basically in Singapore, for smaller claim amounts, there are some cheaper and swifter options available: CASE – “Consumers Association of Singapore” claims to be a non-profit, non-governmental organization that is committed towards protecting consumers interest through information and…

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Finally, Changes to Bus Stop Benches

Complaint Singapore

Remember the ARTICLE featured in our “Complaint Singapore” website last month about the new bus stop’s benches causing a hazard? Finally, the LTA – “Land Transport Authority” is ready to replace them with wider seats and arm rests too! Quote (from The Straits Times): “An LTA spokesman told The Straits Times on Monday that the wider seats provide for more stable seating while the arm rests would enable commuters, especially the elderly, to sit and get up more easily. The new seats will replace the bum rests and narrow seats…

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Fraud SMS Camouflage As Your Bank’s Mobile Number ?

Complainant

An anonymous complaint was posted online about someone receiving a fraud SMS from her Singapore bank’s mobile number (or SMS name), informing her that her account is blocked and requires her to click a link and follow the instruction received. Due to that, an amount of S$4000 was transferred to an unknown bank account in Singapore, as claimed by the complainant. The case is currently under investigation by the local bank. Based on the screen shots provided, previous verified transactions with the said bank is clearly visible, which means the…

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Poor Customer Service at Foreign Embassy Based in Singapore?

Complaint Singapore

A member of our Facebook Group – Complaint Singapore posted his unhappiness in regards to a particular foreign embassy based in Singapore. According to him, not only the customer service rendered was utterly poor, the counter staff was rude and even shouted at him when he posed some questions. According to the review rating on Google on the said embassy, it got an overall rating of 2.1 only, out of 63 reviews online. A quick view on some of the online reviews submitted revealed lots of serious service lapses by…

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