Failed PR by Local Restaurateur?

An anonymous complainant forwarded us a complaint against a particular local restaurant in Singapore. Based on the Facebook complaint forwarded to us, it seems there was a lapse in their customer service, as complainant claimed the service staffs were unprofessional when handling their dogs, even thought the said restaurant is supposed to be “dog-friendly”… At first, the complaint seems like a typical one-sided customer complaint/feedback, but what is very surprising is the manner how the said restaurateur posted in the official Facebook account subsequently.. . Below is the original complaint…

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Rude Shop Owner in Sim Lim Square?

A member of our Complaint Singapore FaceBook group posted a complaint about a rude shop owner in Sim Lim Square.. According to her complaint post, her family had visited a repair shop in Sim Lim Square, and while waiting for payment after the repair, due to space constraint, complainant’s husband parked the stroller near to another shop.. However, the shop owner was not very happy about it and made lots of noise, and even scolded complainant’s husband..! Complainant did confront the said shop owner and had taken some photographs and…

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Cheating Fishmonger in Rivervale Plaza Wet Market

A member of our Complaint Singapore Facebook Group posted a complaint about a fishmonger who had insisted her elderly mother to pay “again” for her purchases, despite her already paid for it moments ago.. Even though the family tried to reasoned out with the said fishmonger, he was not convinced and still kept arguing that complainant’s mother did not pay at all! Complainant felt angry that the said fishmonger had wrongly accused and shamed her elderly mother, she also felt they were cheated and had tried to reach out to…

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Missing Iphone & Wrongful Termination?

A member of Complaint Singapore Facebook Group posted her situation… In her post, she mentioned that she received a parcel from her friend, which contains an Iphone XS, however when the parcel arrived at the workplace, she was busy working, and as such, her “boss” helped to sign-off and received the parcel on her behalf.. However, when she opened the box, the said Iphone XS was missing.. After questioning her boss, the boss denied any responsibility and instructed her not to send any parcel to the workplace in the future!…

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Beware Of Irresponsible Events & Bakery in Singapore

As more Singapore events and bakeries are marketing their businesses online and via social media etc, it is therefore difficult to tell if the said operator is truly what they claimed to be.. Most of them resort to misleading tactics such as posting and paying for fake reviews, buying “Likes” or fake “Followers”, or even paying famous social media influencers to help them advertise their business to mass audiences.. Recently, an Events and Bakery company in Singapore was reported by many of its customers for conducting a scam in cheating…

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Woes of Using an Online Hotel Booking App

A member of our Complaint Singapore Facebook group had shared her bad experience with an online hotel booking app in Singapore. In the complaint post, she wrote that she had made an error on the booking information, and contacted the call center to correct the mistake. She also indicated that she would like to pay the hotel charges at the said property. However, the app went ahead and deducted the hotel charges without prior notification or her permission! Read more of her woes below… . The original Facebook post is…

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Unreasonable Grab Rider?

A female rider complained about her bad experience with a Grab driver today. In the post, she explained that somehow the pickup location set in the app was incorrect, and she was unable to change the location. Upon the Grab car’s arrival, the driver told the rider to pay additional S$5. According to the rider, the said Grab driver was rude and even threatened her.. . . The original text extract of the post is here for easy reading: Took this private car this morning as I need to rush…

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SingPost Does It Again…!

An anonymous Facebook user posted her unhappiness about a SingPost – “Singapore Post” employee. According to her complaint, she wanted to send a parcel to her sister in New Zealand. Inside the parcel are some dried snacks and beauty products. The said SingPost employee then warned her that liquid is now allowed in parcel. Although complainant had informed the said staff several times and even declared that there was no liquid in the said parcel, the SingPost wrote some wordings on the wrapped parcel which offended the complainant.. The original…

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Another Unethical Beauty Centre in Singapore

A member of our Complaint Singapore Facebook Group, wrote a very long complaint about an unethical beauty centre along Bencoolen Street, inside “The Bencoolen” building. . In the post, she shared the sly tactics used by the said beauty centre in securing signed consent from her elderly mother prior treatment started, and also the painful ordeal her mother went through during and after the treatment, not forgetting the exorbitant charges by the beauty centre too! Below is the original Facebook post screenshot: . . For easier reading, the text reproduction…

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Unreasonable Grab Driver?

A member of Complaint Singapore Facebook group posted this complaint in regards to a rude Grab driver who reprimanded her for being late (within the 5 minutes grace period), despite her apologizing several times when boarded the Grab car. She then shared how the said Grab driver almost hit a e-scooter rider as he failed to slow down his vehicle.. Below is her actual Facebook post sharing the bad experience: . Below is the original post in Complaint Singapore Facebook Group: First, I have to apologise that it is my…

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